Website: https://aglaptops.com
By accessing or using AG Laptops’ website, you agree to comply with these Terms and Conditions. Please read them carefully before making any purchase.
1. General
- AG Laptops is a retailer of used, refurbished, and new laptops in Dubai, UAE.
- By placing an order, you confirm that you are at least 18 years old and capable of entering into a binding contract.
- These Terms and Conditions apply to all purchases made on AG Laptops’ website or in-store.
2. Product Information
- We strive to provide accurate descriptions, images, and pricing. However, minor differences may occur due to device settings or updates.
- Used or refurbished laptops are sold as-is but come with the specified warranty terms.
- Prices are subject to change without prior notice.
3. Orders and Payment
- Orders can be placed online via our website or in-store.
- Payment can be made via credit/debit card, Tabby, or other available methods.
- By completing a purchase, you authorize AG Laptops to charge the selected payment method.
- All payments are subject to payment gateway and Tabby terms, including non-refundable fees.
4. Shipping and Delivery
- Delivery timelines are estimated and may vary depending on location and availability.
- Customers are responsible for inspecting items upon delivery.
- For damaged, defective, or incorrect items, contact us within 24–48 hours with proof (photo or video).
5. Returns, Exchanges, and Warranty
- Returns: Per UAE consumer protection law, used and electronic items are not eligible for return unless there is a manufacturing defect or the item is not as described.
- Exchanges & Replacement: All products come with a 1-year replacement warranty. Customers may request:
- Free replacement of the same item, or
- Exchange with another available model.
- Timeline:
- Within 3 months: Replace/exchange for any performance-related or defect issues.
- Up to 12 months: Replace/exchange only for technical faults or hardware issues.
- No delivery or service charges apply for replacements/exchanges.
6. Limitation of Liability
- AG Laptops is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products.
- Liability is limited to the value of the purchased product.
7. Intellectual Property
- All content on the website, including logos, images, text, and designs, is the property of AG Laptops and protected by copyright laws.
- Unauthorized use of website content is strictly prohibited.
8. Governing Law
- These Terms and Conditions are governed by the laws of the United Arab Emirates, including Federal Law No. 24 of 2006 on Consumer Protection.
- Any disputes will be resolved in UAE courts.
9. Changes to Terms
- AG Laptops may update these Terms and Conditions at any time.
- Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions regarding these Terms and Conditions:
📍 Address: JNP, Sharjah, UAE
📞 Phone: +971 55 6475354
📧 Email: info@aglaptops.com
Last Updated: October 18, 2025
